Your personal information matters. This policy explains exactly what data 345 Game collects, why it is collected, how it is stored, and what rights you have over it — in plain, straightforward language.
These cards summarise the most important points. The full details are in the policy sections further down — please read those too.
345 Game only collects personal information that is necessary to operate your account, process PKR transactions, and keep the platform secure. We do not collect data for the sake of it.
All data is stored using encryption and access is restricted to authorised personnel only. Payment credentials processed via JazzCash, Easypaisa, and cards never pass through our servers in raw form.
Your personal information is never sold to third parties. Data is shared only with payment processors and game providers where strictly necessary for the service to function, and only under appropriate confidentiality obligations.
You can request access to the personal data we hold about you, ask for corrections, or request deletion subject to legal retention requirements. Contact support through your account to make a data request.
The 345 Game Android app requests only the permissions needed to function — network access for loading the platform and, optionally, storage for saving the APK file. No background location or contact access is requested.
If you have opted in to receive promotional communications from 345 Game, you can withdraw that consent at any time through your account settings. Opting out of marketing does not affect service communications related to your account.
345 Game operates the gaming and sports betting platform available at 345game.pro, including the website and the Android app available for download from the Download page. When this policy refers to "345 Game", "we", "us", or "our", it means the operator of the 345 Game platform.
This Privacy Policy applies to all personal information collected through your use of the platform — whether you are browsing without an account, registering for the first time, making a PKR deposit, placing a bet on a cricket match, or playing any casino game. By using the platform, you confirm that you have read and understood this policy.
The personal data we collect falls into the following categories:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government ID (if verification is requested) | Yes — for account registration and verification |
| Contact Data | Mobile number, email address | Yes — for account communication |
| Financial Data | JazzCash / Easypaisa number, bank account reference, transaction history in PKR | Yes — for deposits and withdrawals |
| Technical Data | IP address, device type, browser/app version, session timestamps | Automatic — collected during platform use |
| Usage Data | Games played, bets placed, pages visited, features used | Automatic — collected during platform use |
| Communications Data | Support chat history, email correspondence with our team | When you contact support |
| Marketing Preferences | Opt-in or opt-out status for promotional communications | Based on your consent at registration or in account settings |
We do not collect sensitive categories of personal data such as biometric data, racial or ethnic origin, religious beliefs, or health information unless required by law for a specific verification purpose, in which case you will be informed at the time of collection.
Data is collected through the following channels:
When you fill in the registration form, complete identity verification, make a deposit, request a withdrawal, or contact our support team, you provide data directly to us. This includes the information you enter as well as any documents you upload for verification purposes.
When you use the 345 Game website or Android app, certain technical and usage data is collected automatically. This includes your IP address, the device and browser you are using, the pages or screens you visit, the time and duration of your sessions, and details of any errors encountered. This data is collected using server logs and, on the website, cookies — see the Cookies section for more detail.
In limited circumstances, we may receive data about you from third parties — for example, a payment provider confirming a transaction reference, or an identity verification service confirming that documents you have submitted are valid. Data received from third parties is treated with the same level of protection as data you provide directly.
Your personal data is used for the following purposes, each of which is necessary for the platform to function or required by applicable obligations:
All PKR deposits and withdrawals on 345 Game are processed through trusted payment service providers. When you initiate a transaction using JazzCash, Easypaisa, Raast, a bank transfer, or a debit or credit card, the payment credentials you enter are handled directly by the relevant payment provider under their own security standards. 345 Game does not store raw card numbers or wallet PINs on its own servers.
What 345 Game does retain is a transaction reference, the amount in PKR, the payment method type, the date and time, and the status of the transaction. This information is necessary for your account balance to be credited or debited correctly and for withdrawal requests to be processed.
Your full transaction history — deposits, bets settled, winnings credited, and withdrawals — is available to you within your account at any time. This history is maintained for the lifetime of your account and for a period thereafter as required for financial record-keeping purposes.
345 Game does not sell, rent, or trade your personal data. Data is shared with third parties only in the following limited circumstances:
All third parties with whom data is shared are required to handle it securely and only for the purposes for which it was shared. They are not permitted to use your data for their own marketing or to share it further without authorisation.
We retain your personal data for as long as your account is active and for a period after closure as required for the following purposes:
Once data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be associated with you.
345 Game takes the security of your personal data seriously. The following measures are in place to protect your information:
Despite these measures, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been accessed without your permission.
The 345 Game website uses cookies — small text files stored on your device by your browser — to make the platform work correctly and to understand how it is being used. The following types of cookies are used:
These are required for the website to function. They maintain your login session, remember your language and currency settings, and keep your account secure during a session. You cannot opt out of essential cookies without also opting out of using the website.
These help us understand how visitors use the platform — which pages are visited most, where users drop off, and how features are being used. This data is aggregated and anonymised where possible. It is used purely to improve the platform experience and is not used for individual profiling.
If you have consented to marketing communications, cookies may be used to track which promotions you have been shown so that we do not send you duplicate offers. You can withdraw consent for marketing cookies through your account settings.
The 345 Game Android app does not use browser cookies. Session management within the app is handled through secure, encrypted tokens stored locally on your device.
The 345 Game Android app is available for direct download from the Download page on this website. The app is a direct-install APK and requests only the minimum permissions needed for it to work correctly.
The app does not request access to your camera, microphone, contacts, location, call logs, or any other device data beyond those listed above. If a future version of the app requires additional permissions, this policy will be updated and you will be notified through the app or via your registered contact method.
You have the following rights in relation to the personal data 345 Game holds about you. To exercise any of these rights, contact our support team through your account or at [email protected].
We aim to respond to data requests within 30 days. Where a request is complex or requires additional verification, we will let you know if more time is needed.
345 Game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a registration is found to belong to a minor, the account will be closed immediately, data will be deleted except where retention is required to document the closure, and any deposits made will be returned to the originating payment method.
Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms. If you believe a minor has registered on 345 Game, please contact support immediately so the account can be reviewed and closed promptly.
This Privacy Policy may be updated from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to the platform. When material changes are made, we will update the "Last updated" date at the top of this page.
For significant changes that affect your rights or how your data is used, we will make a reasonable effort to notify you via the contact method registered on your account before the change takes effect. Continued use of the platform after any update constitutes acceptance of the revised policy.
We encourage you to check this page periodically so that you are always aware of the current version.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 345 Game handles your personal data, please get in touch with our support team. You can reach us through the help section within your account on the platform, or at the address below.
For concerns related to responsible gaming tools such as deposit limits, session timers, or self-exclusion, visit the Responsible Gaming page for dedicated support resources. For a full overview of your account obligations, see the Terms and Conditions.
Now that you know exactly how your data is protected, you can enjoy the platform with confidence. Create your account, deposit in PKR via JazzCash or Easypaisa, and bet on Cricket, PSL, T20, and more.
345 Game is entertainment for adults aged 18 and above. Set a budget before you play and stick to it. Use the deposit limit and session timer tools in your account settings. If you need a break, use the self-exclusion option. Visit Responsible Gaming for more information.